Privacy Policy

Welcome to Instant Casino. This Privacy Policy describes how Instant Casino collects, uses, processes, and discloses your personal information when you access or use our website, services, and applications (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all visitors, users, and others who access the Services. By using Instant Casino's Services, you agree to the collection and use of information in accordance with this policy.

We collect various types of information to provide and improve our Services to you. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, residential address, email address, phone number, and identification documents (e.g., passport, driver's license) required for identity verification and "Know Your Customer" (KYC) procedures. We also collect payment information, such as bank account details or e-wallet information, for deposits and withdrawals.
• Transactional Data: Details of your betting and gaming activities, deposits, withdrawals, and other transactions conducted through Instant Casino. This includes game play, stakes, winnings, and losses.
• Technical Data: Information about your device and internet connection, including your IP address, browser type and version, operating system, device identifiers, and information about how you use our Services (e.g., pages visited, time spent on pages, clickstream data).
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and any feedback you provide.
• Publicly Available Information: In certain circumstances, we may collect information about you from publicly available sources, such as social media platforms, to verify your identity or for fraud prevention purposes.

Instant Casino uses the collected information for various purposes, primarily to provide and enhance our Services, ensure compliance, and for business operations:

• To Provide and Manage Your Account: This includes creating and managing your Instant Casino account, processing your transactions, and providing customer support.
• Identity Verification and Fraud Prevention: We use your information to verify your identity, comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations, and detect and prevent fraudulent or illegal activities.
• Service Improvement: We analyze usage patterns and feedback to improve our website, services, and user experience. This includes personalizing content and offering tailored promotions.
• Communication: To communicate with you about your account, transactions, promotional offers, and important updates regarding Instant Casino's services. You can opt out of marketing communications at any time.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including those imposed by our licensing authority and other applicable laws.
• Security: To maintain the security and integrity of our Services, protect against unauthorized access, and ensure fair play.

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing gaming services and managing your account.
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation, such as AML/KYC requirements, responsible gambling regulations, and tax laws.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms are not overridden. This includes improving our services, preventing fraud, and ensuring network and information security.
• Consent: In some cases, we may rely on your explicit consent for specific processing activities, particularly for marketing communications. You have the right to withdraw your consent at any time.

Instant Casino may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT and hosting providers, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory and Law Enforcement Authorities: We may disclose your information to regulatory bodies, licensing authorities, law enforcement agencies, or other governmental organizations when required by law or in response to a legitimate request.
• Fraud Prevention Agencies: To prevent fraud, money laundering, and other illegal activities, we may share information with specialized agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
• Affiliates: We may share data with our affiliated companies for business and operational purposes, always under strict confidentiality agreements.

We do not sell your personal data to third parties.

Instant Casino implements robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure server infrastructure, and access controls. We regularly review our security procedures to consider new technologies and methods. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Subject to applicable law, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data in certain situations.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Instant Casino uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you interact with our Services, and provide relevant content.

• Essential Cookies: Necessary for the website to function correctly, enabling basic features like page navigation and access to secure areas.
• Analytical/Performance Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our site.
• Functionality Cookies: Used to recognize you when you return to our website and personalize content for you.
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means for the duration of your account with Instant Casino and for a period thereafter as required by our legal and regulatory obligations, such as anti-money laundering laws. Once your data is no longer required, we will securely delete or anonymize it.

Instant Casino operates globally, and your personal information may be transferred to, stored in, and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your personal information in accordance with applicable data protection laws.

Instant Casino's Services are not intended for individuals under the age of 18 (or the legal age for gambling in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically for the latest information on our privacy practices. Your continued use of Instant Casino's Services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact our Data Protection Officer:

• By Email: [email protected]
• Through our Website: Via the "Contact Us" or "Live Chat" sections on the Instant Casino website.

We are committed to resolving any inquiries or complaints promptly and transparently.